Privacy policy

1. Who we are

Martyn's Law Procedures is run by Dutywise Ltd, a private limited company registered in England and Wales, company number 17498786. We are the controller of the personal information in this policy. Registered office: 8 Cornfield Close, Chandler's Ford, Eastleigh, SO53 4HD. Email: help@martynslawprocedures.co.uk.

Dutywise Ltd is registered with the Information Commissioner's Office (ICO), registration number ZC263109.

2. What we collect

1. Account details: your email address, your name and organisation if you give them, and your password, which we store in scrambled form.
2. Details you enter about your premises, such as the names and contact details of the lead contact and deputy, staff and volunteer names in your briefing log, and the layout, exits and assembly points of your building.
3. If you ask for the free checker result and one-page summary: your email address, your answers and your result.
4. Payment details: our payment provider collects your card details. We receive only limited information, such as your name, the last four digits of your card and your payment history.
5. Messages you send us.
6. Technical information, such as your IP address, browser, device and the pages you visit.

3. How we use it

1. To run your account and the Service, and take payment. Lawful basis: contract.
2. To send service emails and help you. Lawful basis: contract and our legitimate interests.
3. To send the free checker result and one-page summary you asked for. Lawful basis: consent.
4. To keep the Service secure, fix problems and improve it. Lawful basis: our legitimate interests.
5. To meet our legal duties, such as keeping accounts. Lawful basis: legal obligation.

4. Information you enter about other people

When you enter information about other people, you decide what is collected and why. You are the controller of it and we process it for you, as set out in our Terms of Service. Please don't enter information about anyone's health, disability or vulnerability. If you have a question about information a venue holds about you, please contact the organisation responsible for the premises.

5. Who we share it with

We only share personal information with service providers who help us run the Service (such as hosting, payments, email and security checks), our professional advisers, authorities when the law requires it, and anyone who buys our business. For spam protection on our forms we use Cloudflare Turnstile, which checks that a real person is using the form. We don't sell your information. Where our providers handle information outside the UK, we make sure it is protected as UK data protection law requires.

6. How long we keep it

We keep your account information while your account is open and delete it within 90 days of closure. We keep payment records for 6 years for tax and accounting, and messages and technical logs for no more than 2 years.

7. Your rights

You can ask us for a copy of your information, or ask us to correct it, delete it, restrict or stop using it, or send it to you in a portable format. Where we rely on consent, you can withdraw it at any time. Email help@martynslawprocedures.co.uk. We'll reply within one month. If you're unhappy, please tell us first. You can also complain to the Information Commissioner's Office: www.ico.org.uk/make-a-complaint, 0303 123 1113.

8. Cookies

We use cookies and browser storage that are needed to keep you logged in and keep the Service secure. With your consent, we also use advertising cookies to measure how our adverts perform. They're off until you agree, and you can change your choice at any time using Cookie settings at the bottom of every page.

9. Changes

We may update this policy. We'll change the date at the top.